Join renowned interview expert Mark Anderson and Dr. Toby Groves for an eye-opening, four-hour CPE session that will transform the way you approach interviewing. This dynamic webinar blends cutting-edge psychological research with practical techniques to help you unlock deeper insights in every conversation. Whether conducting audits, investigations, or informational interviews, you’ll gain tools to elevate your skills to a whole new level.
Discover how to tap into the psychology of communication to reveal critical information others might miss. This session goes beyond the basics, diving into the advanced strategies that separate good interviews from extraordinary ones. Learn how to structure questions for maximum impact, adapt to different responses, and decode subtle behavioral cues. You’ll also explore how to profile your interviewee to customize your approach, enhancing your credibility and influence in every interaction. With Mark Anderson’s real-world expertise and Dr. Toby Groves’ innovative insights, this is more than a webinar—it’s your key to mastering the art of evidence-based interviewing.
Major Subjects
- Advanced Questioning Techniques
- Structuring Questions for Maximum Impact
- Analyzing and Responding to Interviewee Behavior
- Profiling Interviewees for Tailored Approaches
- Building Rapport and Decoding Subtle Cues
- Managing Difficult or Unexpected Responses
Learning Objectives
- Master advanced questioning techniques to uncover high-value information.
- Apply evidence-based strategies to build rapport and decode behavioral cues.
- Confidently manage challenging or evasive responses during interviews.
- Learn how to structure and sequence questions for optimal outcomes.
- Tailor your approach by profiling interviewees for maximum effectiveness.
Level: Intermediate
Prerequisites:Â Min. 1 year of business experience.
Advanced preparation:Â Not required
Method of delivery: Group Internet Based
CPE Credit Hours: 4
Who should attend: Auditors, investigators, law enforcement, governance and compliance professionals, CPAs.