Join Dr. Toby Groves and renowned interview expert Mark Anderson for a transformative four CPE hour session on mastering the art of interviewing. This webinar will delve into psychological strategies that can enhance your interviewing skills across various contexts, from audits and investigations to informational interviews. Learn how to build rapport, read subtle cues, and handle challenging responses with confidence.
Discover advanced questioning techniques, how to structure questions and their order, and respond to different types of responses. Additionally, gain insights into profiling your interviewee to tailor your approach effectively. Mark Anderson, with his extensive experience in investigative interviewing, will share practical strategies to enhance your credibility and effectiveness in every scenario. Elevate your interviewing skills to ensure your findings are thorough, reliable, and impactful.
Major Subjects
- Advanced Questioning Techniques
- Structuring Questions and Their Order
- Responding to Different Types of Responses
- Profiling the Interviewee
- Building Rapport and Reading Subtle Cues
- Handling Challenging Interview Responses
Learning Objectives
- Identify advanced techniques to extract critical information during interviews.
- Apply strategies to build rapport and read subtle cues in interview settings.
- Demonstrate methods to handle challenging responses with confidence.
- Understand how to structure questions and their order for maximum effectiveness.
- Profile interviewees to tailor your questioning approach.
Level: Intermediate
Prerequisites:Â Min. 1 year of business experience.
Advanced preparation:Â Not required
Method of delivery: Group Internet Based
CPE Credit Hours: 4
Who should attend: Auditors, investigators, law enforcement, governance and compliance professionals, CPAs, accountants,
